Privacy Policy
Last updated: 30 April 2026
1. Introduction
Age Of Crystals ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ageofcrystals.com.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account or make a purchase
- Subscribe to our newsletter
- Contact us with inquiries
- Leave a product review
This information may include your name, email address, postal address, phone number, and payment information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information including your IP address, browser type, device information, and browsing behaviour through cookies and similar technologies.
3. How We Use Your Information
We use the collected information to:
- Process and fulfil your orders
- Communicate with you about orders, products, and services
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and ensure security
4. Information Sharing
We may share your information with:
- Delivery partners to fulfil orders
- Payment processors (Stripe) for secure transactions
- Service providers who assist our operations
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights (GDPR & Data Protection)
Under data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at hello@ageofcrystals.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hello@ageofcrystals.com
Age Of Crystals